Please consider that all items are made to order—by hand—in Frances Cadora’s Evansville, Indiana studio.
Our queue is typically very full. Once your order has been placed and paid in full, please expect 12-15 weeks for completion time. Some custom orders may take longer. We strive to complete and ship your order as soon as possible, jewelry will be shipped USPS. There are instances when we can complete some orders/ pieces of jewelry in 3-4 weeks. If you need a piece to be rushed, we can do so for a small extra fee. Please email, email@example.com
All international orders are shipped USPS INTERNATIONAL, there is a flat rate of $50. For all international orders requiring FedEx shipping outside of the United States there is a flat rate of $75
If you have a specific shipment request, or require a signature. Please email firstname.lastname@example.org
We will do our best to assist you and ensure your new lovelies arrives safely and quickly.
Returns and Exchanges
Your gorgeous piece of Studio Fran’s love, heart, and soul is made by hand—just for you— therefore we cannot accept returns or exchanges.
As each piece is made to order, ALL SALES ARE FINAL.
We work hard to ensure our customers happiness, if there is a problem an exchange may be possible on a case by case basis.
The piece must be exchanged within 5-7 days of receipt, and be in perfect condition. You are responsible for all shipping costs for returns and exchanges.
Like Nature’s masterpiece, the snowflake, no piece of STUDIO FRAN Custom Jewelry is exactly like another. Expect each work to be unique and slightly different, in texture and subtle beauty, than any other previous piece.
We want nothing more than for you to be happy with your unique piece.
The best things in life are often the result of time, care, and cultivation. Experiences and “things” birthed from such a process are always worth the wait.
Rome wasn't built in a day. And neither are all the lovelies I make for you!
If there is ever a problem please let us know right away. It is our top priority to make sure you're happy and satisfied with your custom piece.